Free domestic shipping on orders $200 and above.

Free domestic shipping on orders $200 and above.

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Refund policy

Returns/Exchanges

To initiate an exchange or store credit please click here.

I want you to be happy with your purchase and I know shopping online can be hard. I offer US customers exchanges for different sizes or store credit within 14 days of receiving your item on most unworn, like-new merchandise. American customers may initiate your exchange through my self-serve return portal. Foreign customers (Canada, UK, etc.) must cover their own shipping costs and should initiate the return process via email since I do not have the ability to create return labels from other countries. Questions can be directed

to sarah@sarahcatherine.co

Because I am a small, unique jewelry brand and many of my items are made-to-order, I do not offer refunds at this time but do offer exchanges and store credit.

Any sample/archive sale items, items purchased with a discount of 35% or greater, fine jewelry & customized items are FINAL SALE.

 

Damaged Items

While I inspect all items carefully before I ship, should an item show up broken or defective I will be glad to issue you a replacement or repair it and get it back to you. If this is the case, please let me know within 3 days of receiving your purchase.